Steve Jobs (February 24, 1955 - October 5, 2011)

Death has proven itself again that it has no personal preference, it's a potent equalizer that the young or old, rich or poor, the free and the enslaved, will always have their share of "it's now your time", well, to a full 360-degree of perspective, it really does apply.

The world is in mourning as Apple Inc. publicly announced that Steve Jobs passed away (October 5, 2011). While the many blogs and newsfeeds proactively discussed about memoriam and tribute and obit, i am noticing the obvious, that though Steve has reached that exalted status in life, with all the power and the can-do attitudes, not to mention, the immensely "nothing is impossible" cliche, he was not an exception when it comes to death. This just demonstrates that science hasn't overcome the cure for death.

18th of January this year when i posted about his recurring illness about the pancreatic cancer which he has been battling for 7 years. Something hit me on the nerve when i opened the net today, the attention i caught up among the headlines are like knives slowly embracing for me to accept the fact that my idol has passed away. I couldn't decipher the fact that i got so emotional despite me having no relations with him at all, but i guess, Steve's values and essence has been a mirroring effect on his creations and innovations reaching out to consumers like me who happened to had the privilege in getting intimate with the gadgets, his wisdom and the rippling effect of his knowledge and vision when it comes to technology and management.

I guess, the conveyance of feelings to someone whom you do not know personally, most of all, to someone whom you know only because he is a public figure wouldn't create much of an impact to the receiver esp for to the bereaved, nevertheless, i guess it does feel appropriate to share your sorrow and pains because of a loss, despite the disconnect between the personal link to the family of the bereaved.

If you're going to visit http://www.apple.com within this time of Steve's passing, they have posted this legacy, a gateway for those who loved Steve so much for him to be remembered and commemorated and celebrated.

He may not see this, or hear, or feel the anguish of his passing away and the way we have tried to immortalize him, but through this, the next generation would be able to imagine and understand that such an icon had once lived...




MAC

How to Sign up for Facebook Timeline?

If you wanna be one of the first to get a taste of Facebook Timeline upon it's full frontal delivery, then click the link below. You'll see a sign me up button at the bottom right corner.

http://www.facebook.com/about/timeline

In the mean time, if you're itching so much to get a hands-on to FB Timeline, then follow the step by step instructions from Mashable. Here's the link :

http://mashable.com/2011/09/22/how-to-facebook-timeline/?_inv_out=1256&_inv_cp=1358465

Tips in Perfecting the Opening Spiel

My mentor once said that "The moment you press the Auto-IN button on your deskphone and a call comes in, you 're already affecting the customer". So it holds true that as soon as you said your opening spiel, you are giving your first impressions to the customer.

A sloppy beginning always turns out to be a horrific ending. You don't want passing escalations to you SUP all the time, don't you? Here are tips to doing it right the first time on your opening spiel.

1. Do it Alive and Kicking

I looked up the meaning of Spiel in a dictionary and found it to be a superlative of two supporting adjectives. 'twas defined as plausible glib talk. Plausible defined as reasonable, truthful and valid while Glib as artfully persuasive. To add life to an artfully reasonable persuasive talk, mixed it an energetic emotion for it to become effective.

2. Practice the spiel without any error

If you spilt it out with a mispronounced word, wrong intonation or wrong information. You're at a loss in making a good impression.

3. Do not over-indulged or don't sound sexy

Some agents tend to over engaged by enunciating the spiel in a sexy manner as talking like in a phone sex, this is a big no no. Make it snappy and engaging.

4. Be Consistent

As the shift moves on to the next legs, your voice is wearing out, your enthusiasm is exhausting. But your opening spiel should never waver in saying it out loud with consistency and persuasiveness.

5. Do it with a smile

This should come as natural as you could. Let the customer feel on the other end your welcoming him with a smile. Believe it or not, a smile is contagious even on the phone. ;)

-mac

Starbucks Trenta not available yet

Recently, i've been out to Starbucks in the Metro, and i was asking if Trenta is available. The barista, (sad to say) don't even know what i'm talking about. I had my post before about the Starbucks' Trenta cup size, expected to debut on the first week of May 2011 where it's supposed to be available only in the United States.
And i was anticipating that this would sooner roll-out to the whole wide-world wherever there is a Starbucks coffee shop. The buzz has subsided, and i'd had my confirmation checked that the Trenta isn't at all available, at least outside the US just yet.

... to be with You at last

You don't know how I fret if you aren't around

I would long to hold you in my arms

You don't know how my heart erodes

When I think I can't see you in my abode

I sank deeper, into the realms of qualms

Into the abyss of pure rebounds

How'd I cope to know that you are away

If I tell I wanted you to stay

I would love to care for you

Tenderly enveloping you

Caressing and feeling your breath

To know that you are here with me

But the nights aren't just too fast

The days aren't just too brisk

They were like eternity

That I could not forgive

To bear is not to wait

But they said patience is a virtue

I'd ask myself if I had that

And my heart echoes with a yes

I sometimes doubt

And I think I'm getting swayed

Wavered and unfulfilled

But I believe it would worth the wait

So I knelt and prayed

Thinking I could go on further

To brave the tides of love

To end up with You at last

(for Annavie)

MAC

September 10 2011