Emotional Quotient

excerpt from the The Business News Daily 

The ability to understand your emotions and others', is crucial regardless of what industry your business is in. By honing your emotional intelligence skills, you can gain an edge over others (and possibly boost your income and job satisfaction) by successfully working with difficult people and resolving complex problems.

"Understanding your emotions, controlling them, and understanding other peoples' might be the most important asset in working with others," said Eric Lupton, CEO of Life Saver Pool Fence.

Lupton defines emotional intelligence as the ability to be aware of, manage and control your emotions; it also encompasses the ability to empathize with others.
"[Emotional intelligence] is crucial for all types of relationships, from personal to professional," he said.

Similarly, Rode noted that emotional intelligence "represents the intersection of emotions and general mental ability."

"It can also be thought of as the extent to which one actively thinks about emotion or uses emotions as important information in a manner similar to other information, such as facts and opinions," Lupton added.