Friday, June 03, 2011

Symmtime: A wonderful timezone, clock tool for call center people


I'm a sucker for clocks when I was working in a call center. It was a requisite tool for me in order to quickly tell what is the current time in a specific time zone in the United States.  This would make life easier for me to synch to my customers whenever we talk about weather and state conditions of the present situation.

In lieu to this, it would be embarrassing when you blurted out that it's 2am at the moment (because your mind dictates the real time you're currently in, +8GMT) where in fact, it's actually 2PM Eastern Standard Time, in Albany, New York.  That is just one of the drawbacks when it comes to assisting customers who are coming from different time zones. You must be adept in identifying which state belongs to the correct time zone such as PST, MST, CST and EST. This way, you will at least have an idea on how to inject rapport   at a given time of the day where the customer is currently at. (you wouldn't want to ask for an exercise regimen in an after lunch break).

To solve these rising consequences of time zone differences, I would advise for you to download the Symmetricom Windows application. (normally versed as Symmtime)

These are some of the obvious benefits (that you can use while working or will serve as your Clock app for your personal computer)

·         Easy Customization, you could line up as many time zones as you wish


·         A full plate of Time Faces and Fonts, you may want to choose a digital clock or an analog looking clock


·         No internet required, this is a major plus point. Some websites hosts free time zone and clock checking, but renders useless when there is no net available.



·         Free, this app is absolutely free and doesn't include hidden/malicious sw content that could ruin your operating system


I have been contemplating how this simple and innovative app has been with me over time, and i must say that 
it was pretty utile, functional and downright had the touch of being a minimalist.

You may download the app here.